Effective Date: 20.11.2025

Welcome to LYFA – Leave Your Face Alone, a product by Otternway UG (haftungsbeschränkt) ("limited liability"). LYFA is a software application that uses video camera-based behavior tracking to help users identify and reduce bad habits, such as nail biting. By downloading, installing, or using the application, you agree to abide by these Terms of Use.

By creating an account or using LYFA, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these Terms, you must discontinue use of the application.

To access the product, users must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether authorized by you or not.

You must provide accurate, current, and complete information when creating an account. Failure to do so may result in immediate account termination without notice or refund.

You agree to immediately notify Otternway UG (haftungsbeschränkt) of any unauthorized use of your account or any other breach of security. Otternway UG (haftungsbeschränkt) will not be liable for any loss or damage arising from your failure to comply with this security obligation.

You may not share, transfer, sell, or otherwise make your account available to any third party. Accounts are personal and non-transferable.

3.1 Age Restrictions

• You must be at least 16 years old (or older if required by local law) to create an account and use LYFA without parental or guardian consent.
• If you are under the age of 16 (or the age of majority in your country), you may only use LYFA if a parent or legal guardian has reviewed and agreed to these Terms of Use on your behalf.
• Otternway UG (haftungsbeschränkt) ("limited liability") reserves the right to request proof of age or parental consent at any time.

Otternway UG (haftungsbeschränkt) ("limited liability") grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use LYFA for personal, non-commercial purposes only, subject to these Terms of Use. This license does not permit you to:

• Copy, modify, adapt, alter, translate, distribute, sell, lease, sublicense, or create derivative works based on LYFA or any portion thereof.
• Reverse engineer, decompile, disassemble, or attempt to extract the source code, underlying ideas, algorithms, or structure of LYFA.
• Remove, alter, or obscure any proprietary notices, labels, or marks on LYFA.
• Use LYFA for any illegal, unauthorized, or prohibited purpose, or in any manner that violates any applicable law or regulation.
• Use LYFA to compete with or harm the business interests of Otternway UG (haftungsbeschränkt).
• Export or re-export LYFA in violation of any applicable export control laws or regulations.

This license is effective until terminated. Otternway UG (haftungsbeschränkt) reserves the right to terminate this license at any time, with or without cause or notice.

Some features of LYFA may require payment. Payment processing will be handled by third-party providers such as Creem or Stripe.

By subscribing to paid features, you agree to:

• Pay all fees associated with your subscription in advance, as applicable.
• Abide by the Terms of Use of the payment processor.
• Provide accurate and complete payment information.
• Authorize Otternway UG (haftungsbeschränkt) or its payment processors to charge your payment method for all applicable fees.

Subscription Terms:

• Subscriptions automatically renew unless cancelled before the renewal date.
• You are responsible for cancelling your subscription before the renewal date if you do not wish to continue.
• Otternway UG (haftungsbeschränkt) reserves the right to change subscription fees at any time, with reasonable notice to existing subscribers.

Refund Policy:

• All transactions are final. Refunds are only available at the sole discretion of Otternway UG (haftungsbeschränkt) and only if requested within 14 days of the initial purchase, provided you have not substantially used the service.
• No refunds will be provided for partial subscription periods, cancelled subscriptions, or after the 14-day period has elapsed.
• Refunds, if granted, will be processed within 30 business days and may be subject to processing fees.

Third-Party Payment Processors:

• Otternway UG (haftungsbeschränkt) is not responsible for the actions or policies of third-party payment processors. Any disputes regarding payment processing must be resolved directly with the payment processor.

LYFA collects and processes personal data in accordance with our Privacy Policy. By using LYFA, you consent to the collection, use, and sharing of your data as outlined in the Privacy Policy.

6.1 GDPR Compliance

• Otternway UG (haftungsbeschränkt) ("limited liability") is committed to complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
• We will clearly inform you of the types of data we collect (e.g., video, behavioral patterns), the purpose for which it is collected, and how it is processed.
• You have the right to request access to, rectification of, or erasure of your personal data, as well as the right to restrict processing and object to certain types of processing, in accordance with GDPR.
• If you have any questions about how we handle your personal data or wish to exercise your GDPR rights, please review our Privacy Policy or contact us at info@otternway.com.

6.2 Camera Permissions and User Consent

• In order to track habits such as nail-biting or face-touching, LYFA requires access to your device’s camera. By using LYFA, you grant Otternway UG (haftungsbeschränkt) ("limited liability") permission to access the camera solely for these tracking purposes.
• LYFA processes camera data to provide real-time feedback. Camera footage may be analyzed locally on your device or transmitted securely to our servers, as explained in the Privacy Policy.
• You must provide explicit consent before camera-based tracking begins. If you do not consent, or if you withdraw consent, you may not be able to use certain features of LYFA.

You agree not to:

• Use LYFA for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation.
• Upload, transmit, or distribute any harmful code, malware, viruses, Trojan horses, worms, or other malicious software.
• Interfere with, disrupt, or attempt to gain unauthorized access to the operation of LYFA, servers, networks, or other users' accounts.
• Use any automated system, including robots, spiders, or scrapers, to access LYFA without express written permission.
• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity.
• Collect or harvest any information about other users without their consent.
• Use LYFA in any manner that could damage, disable, overburden, or impair any server or interfere with any other party's use of LYFA.
• Attempt to gain unauthorized access to any portion of LYFA or any other accounts, computer systems, or networks connected to LYFA.

Violation of these restrictions may result in immediate termination of your account and may subject you to civil and criminal liability.

Otternway UG (haftungsbeschränkt) ("limited liability") reserves the right to suspend, terminate, or restrict your access to your account and LYFA at any time, with or without cause or notice, for any reason, including but not limited to:

• Violation of these Terms of Use.
• Fraudulent, abusive, or illegal activity.
• Non-payment of fees.
• Extended periods of inactivity.
• At our sole discretion for any reason or no reason.

Effect of Termination:

• Upon termination, your right to use LYFA will immediately cease.
• You will lose access to all features and any data associated with your account.
• Otternway UG (haftungsbeschränkt) is under no obligation to retain, store, or provide you with any data, information, or content associated with your account after termination.
• All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
• No refunds will be provided for any unused portion of your subscription upon termination.

You may terminate your account at any time by contacting us at info@otternway.com or through the account settings, if available.

9.1 Service Availability

• LYFA is provided on an "as is" and "as available" basis. Otternway UG (haftungsbeschränkt) does not guarantee that LYFA will be available at all times, uninterrupted, secure, or error-free.
• Otternway UG (haftungsbeschränkt) reserves the right to modify, suspend, or discontinue any part of LYFA at any time, with or without notice.
• Otternway UG (haftungsbeschränkt) is not responsible for any delays, delivery failures, or other damage resulting from factors beyond our reasonable control, including but not limited to internet connectivity, hardware failures, or third-party service interruptions.

9.2 Data Loss and Backup

• You are solely responsible for backing up any data you consider important.
• Otternway UG (haftungsbeschränkt) is not responsible for any loss, corruption, or deletion of your data, including but not limited to statistics, preferences, or account information.
• Otternway UG (haftungsbeschränkt) does not guarantee the preservation of any data and may delete data in accordance with our Privacy Policy or these Terms.

9.3 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OTTERNWAY UG (HAFTUNGSBESCHRÄNKT) DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. LYFA IS PROVIDED WITHOUT WARRANTY OF ANY KIND.

9.4 Disclaimer of Medical Advice

• LYFA is not intended to provide medical, mental health, or therapeutic advice, diagnosis, or treatment and should not be used as a substitute for professional medical or mental health advice or services.
• Otternway UG (haftungsbeschränkt) does not warrant or guarantee the effectiveness of LYFA in mitigating, treating, or curing any habit, medical condition, mental health issue, or behavioral disorder.
• LYFA is a self-help tool and is not a medical device, therapy, or treatment.
• Always seek the advice of a qualified healthcare professional for any questions regarding a medical or psychological condition. Using LYFA does not replace professional medical evaluation, advice, diagnosis, or treatment.
• If you have a medical or mental health emergency, contact your local emergency services immediately.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OTTERNWAY UG (HAFTUNGSBESCHRÄNKT) SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, or use.
• Loss of business opportunities.
• Personal injury or property damage.
• Costs of substitute services.
• Any damages resulting from the use or inability to use LYFA.
• Any damages resulting from data loss, application malfunction, or misinterpretation of LYFA's output.
• Any damages resulting from unauthorized access to or alteration of your data.

IN NO EVENT SHALL OTTERNWAY UG (HAFTUNGSBESCHRÄNKT)'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO OTTERNWAY UG (HAFTUNGSBESCHRÄNKT) IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED EUROS (€100), WHICHEVER IS GREATER.

10.1 Exceptions

Nothing in these Terms of Use limits or excludes liability for:

• Death or personal injury caused by gross negligence or willful misconduct.
• Fraud or fraudulent misrepresentation.
• Any liability that cannot be excluded or limited under applicable law, including mandatory consumer protection laws.

All content, logos, trademarks, service marks, trade names, graphics, images, text, software, code, algorithms, user interfaces, and all other intellectual property associated with LYFA are owned by Otternway UG (haftungsbeschränkt) ("limited liability") or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Unauthorized use, reproduction, distribution, modification, or creation of derivative works of any materials is strictly prohibited and may violate copyright, trademark, and other laws.

You acknowledge that LYFA contains proprietary and confidential information. You agree not to disclose, copy, or use any such information except as expressly permitted by these Terms of Use.

If you provide any feedback, suggestions, or ideas about LYFA, you grant Otternway UG (haftungsbeschränkt) an unlimited, irrevocable, perpetual, worldwide, royalty-free license to use, modify, and incorporate such feedback into LYFA without any obligation to compensate you.

You agree to indemnify, defend, and hold harmless Otternway UG (haftungsbeschränkt), its officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, suits, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of LYFA.
• Your violation of these Terms of Use.
• Your violation of any rights of any third party, including intellectual property rights or privacy rights.
• Your violation of any applicable law or regulation.
• Any content or data you submit, post, or transmit through LYFA.

Otternway UG (haftungsbeschränkt) reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Otternway UG (haftungsbeschränkt) in asserting any available defenses.

Otternway UG (haftungsbeschränkt) shall not be liable for any failure or delay in performance under these Terms of Use due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network or internet failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Otternway UG (haftungsbeschränkt) ("limited liability") reserves the right to modify these Terms of Use at any time, in its sole discretion. Material changes will be notified to users through the application, via email, or by posting a notice on our website.

Your continued use of LYFA after such modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of LYFA and may terminate your account.

It is your responsibility to review these Terms periodically for any changes.

These Terms of Use are governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions.

Jurisdiction: Any disputes arising out of or relating to these Terms of Use or LYFA shall be subject to the exclusive jurisdiction of the courts of Tostedt, Germany. You consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

Informal Resolution: Before filing a claim, you agree to try to resolve the dispute informally by contacting Otternway UG (haftungsbeschränkt) at info@otternway.com. We will try to resolve the dispute informally within 30 days.

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and Otternway UG (haftungsbeschränkt) regarding your use of LYFA and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, relating to the subject matter hereof.

No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and Otternway UG (haftungsbeschränkt)'s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

You may not assign or transfer these Terms of Use or your rights hereunder, in whole or in part, by operation of law or otherwise, without Otternway UG (haftungsbeschränkt)'s prior written consent. Otternway UG (haftungsbeschränkt) may assign these Terms of Use or any rights hereunder without your consent.

For questions or concerns regarding these Terms of Use, please contact us at:

• Email: info@otternway.com
• Company: Otternway UG (haftungsbeschränkt)
• Address: Otternweg 3, 21629 Neu Wulmstorf, Germany